1. QUOTATIONS: Subject to acceptance within 30 days. Prices quoted herein are based upon our understanding of the specifications submitted. If there is a change in specifications or instructions resulting in additional costs a new quote will be provided before the order is processed. Quotations do not include applicable taxes, shipping costs or deliveries unless specifically stated.

2. PURCHASE ORDERS: Verbal orders accompanied by a purchase order number will be accepted to schedule an order. Written purchase orders are required for stock allocation and production work to commence.

3. ARTWORK: Artwork prepared in Macintosh format using Adobe Illustrator and/or Quark Express is preferred. Files in PDF format are also accepted. Art can be supplied on floppies, Zip Disks, and/or CD, or as mechanical art or film. Art is also accepted via FTP transfers to our server, please ask your Service Representative for details. For Color separated hard copies must be included with the supplied digital art. E-mailed art should be sent in sea and/or PDF format to your Sales/Service Representative. For E-mailed items, color separated hard copies can be faxed, or a composite PDF sent. Be sure your document is the correct size and include all fonts, pictures, and original files. Please do not trap your files.

4. CANCELLATION OR REVISION OF PURCHASE ORDER: Where clients have placed an order requiring non-standard materials, including but not limited to paper, window film, boxes and ink; and, Oles has become obligated for said materials; the client shall be responsible for a cancellation/revision fee equal to the cost of the material. Non-standard shall be defined as that width, basis weight, thickness or color that is not regularly utilized in filling customer orders. Responsibility for determination of what constitutes non-standard materials shall rest solely with Oles Envelope Corporation.

5. AUTHOR'S ALTERATIONS: An additional prep fee will be charged when changes are made during proof approval. Production of envelopes will not commence until proof approval has been received. We cannot guarantee a delivery date if proof approval is not given in the allotted time.

6. OVERRUNS OR UNDERRUNS: Due to the number of production processes involved in the manufacturing of custom envelopes, it is not possible to determine the exact quantity we will complete. Therefore, please specify your quantity with the amount of overs or unders that is acceptable on your purchase order using the chart below as a guide. If an overs/unders percentage is not specified on the purchase order, the following variations shall constitute completion of the order.*

Envelope Quantity % over/under

0 — 25 M 10%
25 — 100 M 5%
100 — 500 M 3%
500 — 1000 M 2%
1000 M and above 1%

*Clients will be billed and are responsible for the exact quantity shipped.

7. RUSH ORDERS: Charges for rush orders are based on the time requirements and the complexity of the individual job. Please talk to your Account Executive regarding charges.

8. PRESS INSPECTIONS: Clients are welcome to inspect their job once the set up is complete and the job is about to start running. Every effort is made to schedule inspections during regular working hours, although this is not always the case. If author’s alterations are made during an inspection the client will be charged for machine down time. If a client is late for the inspection and the machine is down for an inordinate amount of time, the client will be charged for down time. Please talk to your Account Executive about specific charges per machine group.

9. TERMS: Manufacturing may be paid for by cash, check, VISA, or MasterCard. NO COD’S are accepted unless authorized by your Account Executive. FIRST TIME customers must send PAYMENT IN FULL with their first order. To apply for an open account, you must have your credit approved by completing our CREDIT APPLICATION. If an open account is established, payment in full must be received in 30 days from the date of the invoice. Finance charges are 1.5% per month on the TOTAL unpaid balance. We reserve the right to demand payment in full on any job before starting production. There will be an extra charge for rush orders. Returned checks will incur an additional $25.00 charge.